GOOD TO KNOW
OUR SMALL A-Z FOR YOUR SUMMER HOLIDAY
BABY EQUIPMENT
Baby cot, high chair, baby monitor
BANK DETAILS
RAIKA Serfaus-Fiss
IBAN AT57 3631 5000 0012 6086 / BIC RZTIAT22315
BED LINEN
Also available in our apartments during your stay and changed weekly.
BEVERAGES
A wide selection of cool beverages is available at the hotel bar.
BREAD SERVICE
For our apartment guests we offer a bread service. You can place your orders by 1 pm at the reception.
BREAKFAST
Rich breakfast buffet for our guests from 8 am until 10 am. Our guests in the apartments can also book the breakfast buffet.
CANCELLATION FEE
Regulation in accordance with Austrian hotel conditions.
• Up to 3 months prior to arrival free cancellation. (Processing fee Euro 50)
• 3 months to 1 month before the holiday: 40% of the booked travel price
• From 4 weeks before the holiday: 80% of the booked travel price
We recommend the conclusion of a travel insurance: www.europaeische.at
CHILDREN
Children are very welcome. In the house there is a nice children's playroom and a playground in the garden.
DEPOSIT
For a fixed reservation we ask for a deposit of 40% of the booked service.
INTERNET
Free Wi-Fi is available throughout the hotel.
MOUNTAIN BIKE
• Lockable storage space for bicycles
• Washing area
• Room for repairs
• Drying room for clothing
PARKING SPOT
Free parking in front of the hotel.
PAYMENT
Refund before holiday, cash, credit card or debit card
PETS
Pets are welcome. (chargeable)
POST
Mail, e-mail or fax messages can be sent to our hotel and will be forwarded to you immediately.
SAUNA & WELLNESS AREA
Daily use of our wellness area. Closed Sundays.
SHORT STAY SURCHARGE
For a stay of 1-2 nights Euro 10.00 per person / day.
For 3-4 nights Euro 5.00 per person / day
SMOKING
Smoking is permitted on the balconies and on the terraces.
SUPER SUMMER CARD
The Super-Sommer-Card is included in the price.
TOURIST TAX
The local tax is charged per person and day for persons over the age of 15.
Changes and errors excepted!
