GOOD TO KNOW

OUR SMALL A - Z FOR YOUR WINTER HOLIDAY

BABY EQUIPMENT
Baby cot, high chair, baby monitor

BANK DETAILS
RAIKA Serfaus-Fiss
IBAN AT57 3631 5000 0012 6086 / BIC RZTIAT22315

BATHROBE
Bathrobes are provided in your room / apartment and are available during your stay. Children's bathrobes are available on request at the reception.

BED LINEN
Also available in our apartments during your stay and changed weekly.

BEVERAGES
A wide selection of cool beverages is available at the hotel bar.

BREAD SERVICE
For our apartment guests we offer a bread service. You can place your orders by 1 pm at the reception.

BREAKFAST
Rich breakfast buffet for our guests from 7 am until 10 am. Our guests in the apartments can also book the breakfast buffet.

CANCELLATION FEE
Regulation in accordance with Austrian hotel conditions.
• Up to 3 months prior to arrival Free cancellation. (Processing fee Euro 50)
• 3 months to 1 month before the holiday: 40% of the booked travel price
• From 4 weeks before the holiday: 80% of the booked travel price
We recommend the conclusion of a travel insurance: www.europaeische.at

CHILDREN
Children are very welcome. In the house there is a nice children's playroom and a playground in the garden.

DEPOSIT
For a fixed reservation we ask for a deposit of 40 % of the booked service.

INTERNET
Free Wi-Fi is available throughout the hotel.

MASSAGE
Let us spoil you!
Every Wednesday you can reserve a massage appointment.

MOUNTAIN BIKE
• Lockable storage space for bicycles
• Washing area
• Room for repairs
• Drying room for clothing

PARKING SPOT
Free parking in front of the hotel.

PAYMENT
Refund before holiday, cash, credit card or debit card

PETS
Pets are welcome. (chargeable)

POST
Mail, e-mail or fax messages can be sent to our hotel and will be forwarded to you immediately.

RESTAURANT
From 6 pm to 8 pm we offer our guests the possibility to eat à la carte without prior reservation. (National and international specialties).
Closed Sundays

5-way selection menu:
It is also possible to book a 5-course menu.
The menu can also be booked on the spot.

SAUNA & WELLNESS AREA
The wellness area is open daily from 4 pm to 8 pm.

SHORT STAY AWARD
For a stay of 1-2 nights Euro 10.00 per person / day.
For 3-4 nights Euro 5.00 per person / day

SKI ROOM
There is a ski room and a dryer in the house. Depot cabinets, which offer space for the equipment of 2 persons, are located directly at the valley stations of the cableways, and can be rented for a daily fee.

SMOKE
Smoking is permitted on the balconies and on the terraces.

TOURIST TAX
The tourist tax is charged for persons from the age of 15, which is € 2.60 per person / day.

Changes and errors excepted!